CustomerGauge news

20 MARCH, 2020

Boston Company Offers Free Software to Monitor Employee Well-Being During COVID-19 Outbreak

CustomerGauge to offer Employee Net Promoter® software free of charge so companies can better monitor the satisfaction and overall wellness of their remote workforce

Read release

March 2020

30 Mar

CustomerGauge Brings B2B Customer Experience Solution to HubSpot Marketing System Users

In the battle to unite experience data and marketing data in one system, CustomerGauge's latest integration offering is a massive leap forward thanks to easy two-way integration with Hubspot.

20 Mar

Boston Company Offers Free Software to Monitor Employee Well-Being During COVID-19 Outbreak

CustomerGauge to offer Employee Net Promoter® software free of charge so companies can better monitor the satisfaction and overall wellness of their remote workforce

February 2020

18 Feb

CustomerGauge Releases Enhancement to Industry-Leading Native Salesforce Integration

Latest functionality enables B2B companies the ability to push and pull data from multiple objects in Salesforce with rules and filters.

10 Feb

CustomerGauge Unveils Industry-Leading Toolset to Track & Improve Survey Deliverability

Latest functionality enables B2B companies unprecedented ability to track and improve deliverability of all surveys and SMS sends

January 2020

27 Jan

CustomerGauge Announces Investment From Riverside Acceleration Capital to Support Accelerated Growth and B2B Account Experience Market Expansion

CustomerGauge, creator of the Account Experience™ category maximizing retention and growth for B2B companies, today announced it has closed a funding round with Riverside Acceleration Capital (RAC). The funding will continue to fuel CustomerGauge's operations and aggressive expansion of the Account Experience category for B2B businesses globally.

July 2019

23 Jul

CustomerGauge Enhances The World’s Largest Open Source Customer Experience and NPS® Benchmarks Repository

CustomerGauge—the leading SaaS vendor of B2B CX software and the #1 provider of open-source customer experience benchmarks in the world—announces the move of NPSBenchmarks.com, the premier Net Promoter Score® library.

08 Jul

CustomerGauge Debuts Breakthrough Native Salesforce Integration For Tech Users

Leader in Account ExperienceTM provides new level of functionality for B2B & B2C organizations to deal with even the most complex of integration requirements.

April 2019

24 Apr

CustomerGauge Closes the B2B CX Gap with Account Experience Solution

CustomerGauge’s Account Experience solution will empower B2B enterprises to harness their digital transformation to interpret—and anticipate—customer needs and account sentiment at scale.

03 Apr

CX Market Shift—Introducing Account Experience for the B2B Enterprise

In their latest groundbreaking publication, CustomerGauge offers a new path forward for B2B enterprises struggling to define a customer experience strategy in an account-based world.

March 2019

25 Mar

David Leibowitz Joins CustomerGauge as Global VP of Customer Success

Customer Success leader with over 30 years of experience will direct the global CSM team for the rapidly growing SaaS company.

February 2019

13 Feb

CustomerGauge to Premiere Groundbreaking B2B Capabilities at Monetize! Amsterdam

Less than a month away, CustomerGauge is gearing up to Monetize! Amsterdam with record number of registered attendees and groundbreaking B2B capabilities on the way.

05 Feb

Salesforce, AB InBev, G2 Crowd and More to Speak at CustomerGauge’s Monetize! Amsterdam Event

Following the success of their 2018 Monetize! conferences, CustomerGauge kicks-off 2019 with an all-star lineup for Monetize! Amsterdam.

December 2018

12 Dec

CustomerGauge Recognized as a Representative Vendor in Gartner Market Guide for Voice-of the-Customer Solutions

CustomerGauge’s Reporting and Analytics, as well as Professional Services tools, have been recognized in Gartner's 2018 Market Guide for Voice-of-the-Customer Solutions. This is the second consecutive year in which CustomerGauge is included in Gartner's report for its VoC technology.

October 2018

15 Oct

CustomerGauge Brings Monetize! to the Heart of Sydney

CustomerGauge is taking Monetize! from the US to the other side of the world this November 7th for Monetize! Sydney, hosted by Genroe, the exclusive partner of CustomerGauge in Australasia.

10 Oct

Grow Your Customer Testimonials with CustomerGauge, the Only Net Promoter®-to-Review Solution

CustomerGauge clients now have the ability to setup multiple review sites per brand, product, location, and language to extend their reach and maximize customer testimonials.

August 2018

27 Aug

INAP and SmartBear Software VPs Join Monetize! Silicon Valley Line-Up

VP’s TJ Waldorf of INAP and Jennifer Mahoney of SmartBear Software to speak at Monetize! Silicon Valley, the west coast’s premier Net Promoter® conference

July 2018

23 Jul

Monetize! Goes on the Move—CustomerGauge Announces Year’s Most Successful Net Promoter® Conference is Coming to Silicon Valley

CustomerGauge takes groundbreaking Monetize! Net Promoter conference to Silicon Valley, California this fall.

June 2018

19 Jun

Microsoft and Salesforce Headline CustomerGauge’s 2018 NPS® & CX Benchmarks Report

468 companies. 15 different industries. The CustomerGauge 2018 NPS & CX Benchmarks Report delivers cutting-edge CX insights and annual industry NPS benchmarks. See where your business stands.

May 2018

23 May

CustomerGauge Shakes Things Up in Boston at Monetize! 2018

CustomerGauge welcomed 120+ industry leaders to one of the largest Net Promoter® conferences of the year—Monetize! 2018.

15 May

CustomerGauge Unveils World's First Net Promoter® Monetize & Retention Suite

CustomerGauge announces the launch of their groundbreaking new product suite that will change the way companies monetize and retain their customers. With these new features, ROI is no longer a guessing game in NPS. Companies can now leverage their Net Promoter® investment to better understand program ROI, determine the dollar impact of a single increase in NPS, and empower account managers further with innovative tools to rescue and retain customers.

March 2018

05 Mar

CustomerGauge Recognized in Inc. 5000 List of the Fastest-Growing Private Companies in Europe

CustomerGauge is proud to be named one of the fastest growing private companies in Europe

January 2018

08 Jan

Boston Welcomes Biggest Net Promoter® Conference of Its Kind—CustomerGauge’s Monetize! 2018

CustomerGauge takes over Boston’s Back Bay May 10th & 11th for Monetize! 2018 conference—the biggest Net Promoter event ever.

November 2017

10 Nov

CustomerGauge Listed in Gartner’s 2017 Market Guide for Voice-of-the-Customer Solutions

CustomerGauge has been listed in Gartner’s 2017 Market Guide for Voice-of-the-Customer Solutions report.

August 2017

30 Aug

CustomerGauge is Changing the Way We Talk About the Net Promoter System®, One eBook at a Time

CustomerGauge, a Net Promoter software company, is educating the market on the game-changing Monetized Net Promoter model by releasing a 5-part eBook series.

July 2017

07 Jul

Tracy Linne Joins CustomerGauge as VP of Global Sales

Sales leader with over 25 years of experience will head global sales for the rapidly growing SaaS company

ABOUT CUSTOMERGAUGE

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize their B2B Account Experience. The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain accounts. Results are published and analyzed in real-time, using a highly customizable reporting tool, making it ideal for businesses—from fast-growing SaaS companies to global enterprises. For more information, visit www.customergauge.com

20 MARCH, 2020

Boston Company Offers Free Software to Monitor Employee Well-Being During COVID-19 Outbreak

March 2020

CustomerGauge Brings B2B Customer Experience Solution to HubSpot Marketing System Users

Boston Company Offers Free Software to Monitor Employee Well-Being During COVID-19 Outbreak

February 2020

CustomerGauge Releases Enhancement to Industry-Leading Native Salesforce Integration

CustomerGauge Unveils Industry-Leading Toolset to Track & Improve Survey Deliverability

January 2020

CustomerGauge Announces Investment From Riverside Acceleration Capital to Support Accelerated Growth and B2B Account Experience Market Expansion

July 2019

CustomerGauge Enhances The World’s Largest Open Source Customer Experience and NPS® Benchmarks Repository

CustomerGauge Debuts Breakthrough Native Salesforce Integration For Tech Users

April 2019

CustomerGauge Closes the B2B CX Gap with Account Experience Solution

CX Market Shift—Introducing Account Experience for the B2B Enterprise

March 2019

David Leibowitz Joins CustomerGauge as Global VP of Customer Success

February 2019

CustomerGauge to Premiere Groundbreaking B2B Capabilities at Monetize! Amsterdam

Salesforce, AB InBev, G2 Crowd and More to Speak at CustomerGauge’s Monetize! Amsterdam Event

December 2018

CustomerGauge Recognized as a Representative Vendor in Gartner Market Guide for Voice-of the-Customer Solutions

October 2018

CustomerGauge Brings Monetize! to the Heart of Sydney

Grow Your Customer Testimonials with CustomerGauge, the Only Net Promoter®-to-Review Solution

August 2018

INAP and SmartBear Software VPs Join Monetize! Silicon Valley Line-Up

July 2018

Monetize! Goes on the Move—CustomerGauge Announces Year’s Most Successful Net Promoter® Conference is Coming to Silicon Valley

June 2018

Microsoft and Salesforce Headline CustomerGauge’s 2018 NPS® & CX Benchmarks Report

May 2018

CustomerGauge Shakes Things Up in Boston at Monetize! 2018

CustomerGauge Unveils World's First Net Promoter® Monetize & Retention Suite

March 2018

CustomerGauge Recognized in Inc. 5000 List of the Fastest-Growing Private Companies in Europe

January 2018

Boston Welcomes Biggest Net Promoter® Conference of Its Kind—CustomerGauge’s Monetize! 2018

November 2017

CustomerGauge Listed in Gartner’s 2017 Market Guide for Voice-of-the-Customer Solutions

August 2017

CustomerGauge is Changing the Way We Talk About the Net Promoter System®, One eBook at a Time

July 2017

Tracy Linne Joins CustomerGauge as VP of Global Sales

ABOUT CUSTOMERGAUGE

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