Monetize! Goes on the Move—CustomerGauge Announces Year’s Most Successful Net Promoter® Conference is Coming to Silicon Valley
East Coast meets West Coast—CustomerGauge is taking the groundbreaking Monetize! Net Promoter conference to Silicon Valley, California.
July 23rd, Boston, MA—Following the success of Monetize! Boston, leading Net Promoter System® SaaS provider, CustomerGauge, has announced that they are shipping the conference out west this September—to the heart of Silicon Valley.
“Monetize! Silicon Valley will take the very best of the Boston event and give it that California spin. We’re thrilled to take what we call the ‘retention revolution’ to one of the world’s most innovative technological hubs, Silicon Valley, to a whole new crowd of similarly minded CX and NPS® experts.”
Slated for September 14th, the one-day event promises some of Monetize! Boston's most recognizable speakers, along with a slew of new faces. The conference will take place in Mountain View, CA—the backyard of some of the world’s most successful companies—at the iconic Computer History Museum, the perfect backdrop for innovators in the customer experience space.
Monetize! will bring together west coast CustomerGauge clients and Fortune 1000 leaders for a packed agenda, including talks on the dangers of churn nation, highlights from the 2018 NPS & CX Benchmarks Report, a roster of experts in the technology space, and so much more.
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CustomerGauge is a software-as-a-service platform that helps clients improve retention, using Customer Success and Net Promoter® methodologies. The system automatically measures, analyses feedback and has close-loop tools to grow sales by retaining customers better. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, which is scalable from small/medium companies up to global enterprises.
Founders Adam Dorrell (CEO) and Camilla Scholten (COO) launched the company in 2008. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pac business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW. CustomerGauge was recently recognized for its growth in the Deloitte Fast50 companies listing for 2015.
*Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.