David Leibowitz Joins CustomerGauge as Global VP of Customer Success
Customer Success leader with over 30 years of experience will direct the global CSM team for the rapidly growing SaaS company.
March 25th, Boston, MA—CustomerGauge is pleased to welcome David Leibowitz as the new Global Vice President of Customer Success to its senior management team. CustomerGauge, the leader in the monetization and management of CX, helps companies manage and grow customer relationships. As Global VP of Customer Success, David will help ensure that CustomerGauge continues to deliver on its promises to customers.
Adam Dorrell, CEO and Co-Founder of CustomerGauge, says that David “...is going to be indispensable to the Customer Success team. He will steer his team to execute CX with a fresh focus on relationships, contributing tactical expertise and a proven track record in leadership. David’s data-driven approach, industry insights and experience will support CustomerGauge’s vision and compliment its culture.”
Once a founding member of a global tech start-up, David is passionate about growth, having helped the company expand from a team of 8 to over 450 employees in 10 countries.
Prior to joining CustomerGauge, he worked at Oracle in various individual contributor and leadership positions.
His most recent role included driving forward Customer Success teams and working closely with Oracle leadership to define and execute the company’s ever-changing Customer Success strategy.
David is keen to join CustomerGauge at this stage of rapid expansion:
“I’m thrilled to be helping our customers transform their own client relationships through an ‘Account Experience’ approach unlike anything our industry has seen before.”
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CustomerGauge is a software-as-a-service platform that helps clients improve and monetize their B2B Account Experience. The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain accounts. Results are published and analyzed in real-time, using a highly customizable reporting tool, making it ideal for businesses—from fast-growing SaaS companies to global enterprises. For more information, visit www.customergauge.com