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Boston Welcomes Biggest Net Promoter® Conference of Its Kind—CustomerGauge’s Monetize! 2018

This Spring, A Retention Revolution Dawns in the Heart of Boston

Boston, MA—This spring, a retention revolution blooms in Boston, as CustomerGauge opens up the largest Net Promoter conference of its kind. Dubbed Monetize! 2018, the event welcomes some of the biggest names in the Net Promoter® and CX industry to The Lenox Hotel in historical Back Bay, Boston.

Monetize! 2018 brings together CustomerGauge customers, Fortune 1000 leaders in the CX industry, and Net Promoter® experts around a centralized Monetized Net Promoter theme for brands that embrace the economics of Net Promoter Score® and customer experience.


“We believe the ‘revolutionary’ spirit of Boston offers the perfect backdrop for our event, which focuses on how brands can find sustainable growth through their customer experience programs,” says CEO & co-founder of CustomerGauge, Adam Dorrell. “From keynote speakers, personalized workshops and certifications, the event offers something for customer experience and Net Promoter professionals across industries.”


Speakers and agendas will continue to be updated over the coming weeks. If you’d like more information on the event or sponsorship opportunities contact ian.luck@customergauge.com or visit http://content.customergauge.com/monetize-2018-boston.


About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve retention, using Customer Success and Net Promoter® methodologies. The system automatically measures, analyses feedback and has close-loop tools to grow sales by retaining customers better. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, which is scalable from small/medium companies up to global enterprises.

Founders Adam Dorrell (CEO) and Camilla Scholten (COO) launched the company in 2008. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pac business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW. CustomerGauge was recently recognized for its growth in the Deloitte Fast50 companies listing for 2015.

*Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.