CustomerGauge appoints Josh Delisle as Vice President of Worldwide Sales
Experienced SaaS Sales Director will help drive customer acquisition for rapidly growing account success software platform, based in Boston.
08 SEPTEMBER 2015, AMSTERDAM AND BOSTON
CustomerGauge, a leading cloud-based customer feedback platform, is pleased to announce the appointment of Josh Delisle as Vice President of Sales. Delisle will be responsible for building US sales operations of CustomerGauge and leading worldwide sales acquisitions within both the B2B and B2C market space.
As a sales veteran with over 12 years experience in the field. Delisle drove the worldwide growth and expansion of Dyn’s three sales offices in Manchester (New Hampshire, US), Sydney (Australia) and Brighton (UK). Joining Dyn in 2009 as a Business Development Manager, his skill set in SaaS (software-as-a-service) helped him quickly become Director of Sales and later Senior Director of Worldwide Sales. Prior to Dyn, Delisle spent more than four years at both G4 Communications and Cognos, an IBM business intelligence company, in various high visibility sales roles.
“An increasing amount of companies are now positioning customer loyalty as a key component of their growth strategies,” said Delisle. “CustomerGauge, with a platform that puts easy to understand customer feedback in companies hands is well positioned for growth. In my new role as the global sales leader, I'm excited to be a part of an organization that is helping companies learn more about their customers to help improve their experience.”Adam Dorrell, CEO CustomerGauge says, “I’m delighted to welcome Josh to lead our global sales team. With his solid professional background in SaaS and technology sales, he brings a level of expertise that will help CustomerGauge pursue its next phase of growth.”
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CustomerGauge is a software-as-a-service platform that helps clients improve retention, using Customer Success and Net Promoter® methodologies. The system automatically measures, analyses feedback and has close-loop tools to grow sales by retaining customers better. Results are published and analyzed in real-time, using a highly customizable and flexible reporting tool, which is scalable from small/medium companies up to global enterprises.
Founders Adam Dorrell (CEO) and Camilla Scholten (COO) launched the company in 2008. Headquartered in Amsterdam (base for all development and marketing), it has offices in Boston and a growing Asia/Pac business. Clients include Electrolux, Philips, WoltersKluwer, AEGON, Ziggo, Tommy Hilfiger, Melitta, H&R Block and Alphabet/BMW. CustomerGauge was recently recognized for its growth in the Deloitte Fast50 companies listing for 2015.
*Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.